DHL Express worldwide

Client care

Concierge

A real person, in Australia. Sizing, styling, gifting, an order on its way, or a HANNEYSEE commission. We reply within one business day.

Write to us
concierge@chief.international

Monday to Friday, 9am to 5pm, Melbourne time.

Chat

Live chat is open during the same hours. Outside them, leave a message and we will pick it up first thing.

Book an appointment

Twenty minutes by video with the studio. Bring a question about fit, a gift, or a piece you want made forever.

Request an appointment
Delivery

Dispatched from Australia. Delivered in 1 to 4 business days. International orders travel by DHL Express.

Duties and taxes

Shown at checkout for your country.

Gift wrapping

Every order arrives gift wrapped, at no extra cost. Add a note in your bag and we will write it by hand.

Concierge